The level of customer satisfaction with customer service

Easy access to the service via the Fund's website ?*

Yes

No

Time period for responding to your suggestions, inquiries and complaints*

72 working hours

48 working hours

24 working hours

What is the satisfaction level with the service of receiving complaints and inquiries and the expeditious completion of your request?*

Not satisfied

Average satisfaction

Very satisfied

How was your request processed?*

phone call

SMS

Please mention any suggestions or problems (if any) during the service experience